Hi, All

I've been told that a lot of you encountered the problem in updating and doing the payroll using Quickbooks, and here's a way for you to fix the trouble.

Firstly, close the Quickbooks, and right click the Quickbooks App, choose Properties from the drop down list.


Secondly, after click the properties, you should come up with a window with Open File Location button on it, click the Open File Location, and search for REBOOT, double click the REBOOT, and you must leave it running and closing by itself. After the program shut down by itself, then, close all the window you opened.

Thirdly, start up the Quickbooks, and update the payroll with CTRL button held. You must hold the CTRL button until the system tells you that the payroll is successfully installed.

Finally, you can you Quickbooks to do the payroll.

If you have any questions about this instruction, please call the Cary Office to find Dolly.

Thanks